At Authentic Neigong, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, store, and use your data in accordance with UK data protection laws (including the UK GDPR and Data Protection Act 2018).

We may store certain personal details that you provide to us, including your contact information and previous order history.
This information is used solely for order processing, communication, and service improvement.

If you wish, you can request a copy of the information we hold about you or ask for it to be deleted at any time.

Your personal information will never be disclosed to any third party except:

• Where required by law or a government authority
• In relation to the prevention or investigation of fraud or criminal activity
   

All personal data is held securely and used only for legitimate business purposes such as communication, analysis, and service delivery.

We use cookies and website analytics tools (such as Google Analytics) in compliance with UK law.
These tools help us understand website traffic and improve user experience, but they do not collect personally identifiable information beyond general geographic data (e.g., country of access).
For more information on how Google Analytics works, please visit www.google.co.uk/analytics.

We do not store or have access to your credit or debit card information.
All payments are processed through secure, encrypted third-party providers — PayPal and Stripe.
You can review their respective privacy and security policies on their websites for more information.

We may occasionally send you updates about new courses, events, or offerings.
If you prefer not to receive such communications, you can opt out at any time by emailing us directly.
We fully respect your choice and will remove your contact details from our mailing list immediately.

You have the right to:

• Request access to the data we hold about you
• Request correction or deletion of your data
• Withdraw consent to any form of contact or marketing
   

To exercise any of these rights, please contact us via the email provided on our website.

This policy may be updated from time to time to reflect legal or operational changes. Any revisions will be posted on this page, and the latest version will always apply.

Authentic Neigong © 2025 All Rights Reserved